Terms and Conditions of Service

By accessing our services, submitting project inquiries, or engaging in any business relationship with Danank Engineering, you explicitly acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. These Terms supersede all prior agreements, representations, and understandings between the parties.

If you do not agree to any provision of these Terms, you must immediately discontinue use of our services and refrain from any further engagement with Danank Engineering.

Danank Engineering Company Limited is a premier environmental engineering firm registered in Ghana, specializing in advanced water treatment, wastewater management, and sustainable environmental solutions. Our comprehensive service portfolio includes:

Core Engineering Services

• Water Treatment Systems: Design, installation, and maintenance of advanced water purification technologies
• Wastewater Management: Comprehensive treatment solutions for industrial and municipal applications
• Environmental Consulting: Expert guidance on environmental compliance and sustainability
• Project Management: End-to-end project coordination from concept to completion
• Technical Support: Ongoing maintenance, troubleshooting, and operational assistance
• Regulatory Compliance: Ensuring adherence to environmental standards and legal requirements

Service Standards

• All services are delivered in accordance with international engineering standards
• Projects are managed by certified professional engineers
• Quality assurance protocols ensure consistent excellence
• Regular client communication and progress reporting
• Comprehensive documentation and technical support

Professional engineering services require clear scope definition and mutual understanding of project parameters:

Project Initiation

• Initial Consultation: Comprehensive project assessment and requirements analysis
• Scope Definition: Detailed project specifications, deliverables, and timelines
• Proposal Development: Technical approach, cost estimates, and project methodology
• Contract Execution: Formal agreement on terms, conditions, and project parameters

Project Management

• Dedicated project manager assigned to each engagement
• Regular progress meetings and status reporting
• Change management procedures for scope modifications
• Quality control checkpoints throughout project lifecycle
• Comprehensive documentation and technical records

We recognize the sensitive nature of engineering projects and maintain strict confidentiality protocols:

Intellectual Property Rights

• Client Data: All client-provided information remains the exclusive property of the client
• Engineering Deliverables: Final project deliverables are transferred to client upon payment
• Proprietary Methods: Our engineering methodologies and processes remain our intellectual property
• Usage Rights: Clients receive license to use deliverables for intended project purposes

Confidentiality Obligations

• All project information is treated as strictly confidential
• Non-disclosure agreements are standard for all engagements
• Access to project data is restricted to authorized personnel only
• Confidentiality obligations survive project completion
• Secure storage and transmission of sensitive information

Clear financial terms ensure smooth project execution and mutual understanding:

Payment Structure

• Project Deposits: 30% deposit required upon contract execution
• Progress Payments: Milestone-based payments throughout project lifecycle
• Final Payment: Remaining balance due upon project completion and delivery
• Payment Methods: Bank transfers, certified checks, or approved credit arrangements

Financial Terms

• All prices are quoted in Ghanaian Cedis (GHS) unless otherwise specified
• Payment terms are net 30 days from invoice date
• Late payments may incur interest charges at prevailing rates
• Project delays due to non-payment may result in work suspension
• Change orders and scope modifications may affect project pricing

We commit to delivering projects on time and within specified parameters:

Timeline Management

• Project Schedule: Detailed timeline established during project initiation
• Milestone Tracking: Regular progress monitoring and milestone verification
• Communication Protocols: Scheduled updates and progress reporting
• Delay Management: Proactive identification and resolution of potential delays

Deliverables

• Comprehensive engineering documentation and technical specifications
• Detailed project reports and compliance documentation
• Operation and maintenance manuals for installed systems
• Training materials and technical support documentation
• Warranty certificates and quality assurance documentation

We maintain the highest standards of engineering excellence and quality assurance:

Quality Standards

• International Standards: Compliance with ISO, ASTM, and industry-specific standards
• Professional Certification: All engineers maintain current professional certifications
• Quality Control: Multi-stage review process for all engineering deliverables
• Continuous Improvement: Regular assessment and enhancement of processes

Warranty and Guarantees

• One-year warranty on all engineering designs and specifications
• Performance guarantees for water treatment systems
• Compliance guarantees for regulatory requirements
• Technical support and troubleshooting assistance
• Post-project evaluation and optimization services

Clear liability provisions protect both parties and ensure fair risk allocation:

Liability Limitations

• Professional Liability: Limited to the total amount paid for services
• Consequential Damages: Neither party liable for indirect or consequential losses
• Force Majeure: Relief from obligations due to circumstances beyond reasonable control
• Insurance Coverage: Professional liability insurance maintained as required

Risk Mitigation

• Comprehensive project risk assessment and management
• Regular safety audits and compliance monitoring
• Environmental impact assessment and mitigation strategies
• Emergency response procedures and contingency planning
• Regular insurance reviews and coverage updates

We prefer amicable resolution of any disputes through professional dialogue:

Resolution Process

• Direct Negotiation: Initial attempt to resolve issues through direct communication
• Mediation: Professional mediation services if direct negotiation fails
• Arbitration: Binding arbitration as final resolution method
• Legal Proceedings: Court action only as last resort

Legal Framework

• These Terms are governed by the laws of Ghana
• Disputes subject to exclusive jurisdiction of Ghanaian courts
• International projects may involve additional legal considerations
• Compliance with local regulations and international standards

Termination and Suspension of Services

Services may be terminated under specific circumstances with appropriate notice:

Termination Conditions

• Mutual Agreement: Services may be terminated by mutual written agreement
• Breach of Terms: Material breach of these Terms by either party
• Non-Payment: Failure to make required payments within specified timeframe
• Force Majeure: Circumstances beyond reasonable control preventing service delivery

Termination Process

• Written notice required for termination (30 days minimum)
• Orderly transition of project responsibilities and documentation
• Final accounting and settlement of outstanding obligations
• Return of client property and confidential information
• Post-termination support as specified in project agreements

Updates and Modifications to Terms

These Terms may be updated to reflect changes in services, regulations, or business practices:

• Terms may be modified with 30 days written notice to clients
• Material changes require explicit client consent for ongoing projects
• Updated Terms posted on website with effective date
• Continued use of services constitutes acceptance of updated Terms
• Clients may terminate services if they disagree with modifications